Abintus Coaching Resources

This PRACTICE model by Stephen Palmer combines problem identification and a solution focused approach. A simple and logical model for coaches to use.


This PRACTICE model originated from work done by Wasik (1984) who developed a 7 step problem solving model. Palmer subsequently adapted this to form PRACTICE. He utilised solution focused and implementation methods first identified by Jackson and McKergow (2007).

The use of scaling is a common feature of this model to check in and understand where the coachee currently is and where progress is being made.

Problem Identification

The purpose here is to get clarity and understanding on the problem the coachee brings.

  • What is the area you wish to talk about in the session today?
  • What is the problem or issue you would like to bring to our conversation?
  • Tell me exactly what is happening for you around the problem?
  • How will you know if you have been successful in changing the situation?
  • Using scaling, 0-10, where are you today in being able to solve the problem?

Realistic, relevant goals

Developing here specific goals relating to the identified problem. Can be SMART in nature if required.

  • What is the coachee wanting to get from the session?
  • What do they want to be different?

Alternate Solutions Generated

Opportunity to identify a range of creative solutions. Different to approaches previously considered.  Capturing these array of solutions for scrutiny.

Consideration of consequences

Examination of what might happen. Consequences can be both negative and positive. Important to consider from both sides to be able to make an informed decision by the coachee.

  • What is the effectiveness of each solution?
  • Apply scaling to each of the solutions

Target most feasible solutions

  • What stands out for the coachee in terms of the best fit solution for them?
  • Most practical?
  • Given time, resources, ability and opportunity which way forward do they want to take?
  • How comfortable do they feel with the different solutions?

Implementation of chosen solutions

Chunking down the solution into bite size pieces in order to make simple steps forward. Breaking the steps down should be led by the coachee as they will be actioning them.


Reviewing the success of the solution and process. Scaling used to gain a more quantitative measure form the coachee.

An examination of what has been learnt and gained from the process for the coachee. What have they learnt about themselves, the situation and moving forward.

Coach checks in to see if there is anything else the coachee wants to discuss or explore.

The PRACTICE model is logical and straight forward. It balances both examining the problem as well as generating new ways forward. It creates opportunity for the coachee to test each of their solutions as to its validity for them.

The flip side of the model is that it gets the coachee to focus on solutions. This can create a limited mindset for the coachee, rather than thinking ‘options’ or ‘possibilities’ which might lead to solutions.


Jackson, P.Z & McKergo, M. (2007), The Solutions Focus: Making coaching and change SIMPLE. London. Nicholas Brearley.

Wasik, B. (1984), Teaching parents effective problem solving: A handbook for professionals. Chapel Hill: University of North Carolina.

Any coaching model should be seen as an enabler of the coaching conversation If you have found this resource useful, contact Abintus to see how we can support you or your organisation in its coaching and leadership activities.