Circles of influence and concern

Many clients don’t know how to deal with situations. Or they feel they lack confidence in doing something. Or they worry or feel overwhelmed about a situation. Sometimes too they will spend a lot of time in areas which they have no control or input. Exploring...

Building Trust in Coaching

Successful coaching relationship is a trust based coaching relationship. But trust doesn’t just happen, it requires intent and energy to achieve and maintain. Good coaches implicitly look to focus on this from the outset. There are many ways to develop trust with...

‘No go’ Coaching Questions

Search the web (and this website) and you will find lots of articles about ‘good’, ‘fantastic ‘ and ‘effective’ coaching questions. We know questions are powerful for clients, raising awareness and self-discovery. Some questions though aren’t as effective and also...

Appreciative Inquiry

Appreciative Inquiry looks at change and situations from a positive perspective, doing more of what is already working, rather than trying to identify and fix problems. Focusing on strengths Problem solving works on the assumption there is a problem or assumption that...

Heron’s Categories of Intervention

Sometimes managers step in to ‘help’ their employees. Sometimes this is conscious. Other times managers don’t know they are slipping into this role. It is a default or unconscious act. When done responsibly this can be effective. It is also worth noting where coaching...